Cookie and Privacy Policy

Cookie Policy

We use a range of cookies to improve your experience of our site. To comply with the General Data Protection Regulation we need to seek your consent to set these cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

• We use cookies to make our website easier for you to use
• We use cookies to help stop our online-forms from being used to send spam-email
• We use cookies to monitor usage so we can spot trends and make improvements
• We DO NOT use cookies to identify individuals (and never will)
• We DO NOT store personal information in cookies

We believe that our use of cookies is very necessary for the smooth functioning of the website. We do not believe that they pose any threat to your personal privacy or online security and we recommend that you indicate that you will “allow” cookies.

We use traffic log cookies to identify which pages are being used. In particular, portions of this website use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google. Google processes personal information on our servers in many countries around the world. They may process your personal information on a server located outside the country where you live. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. This helps us analyse data about web page traffic and improve our website in order to tailor it to client needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the appropriate privacy policy applicable to the relevant website being used.

Your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for ‘tcyoung’ to find our cookie and the Google Analytics cookie if you wish to delete them.

More information about cookies, including how to block them or delete them, can be found at http://www.aboutcookies.org.uk/

If you have any queries in relation to the above please do not hesitate to our cookie policy contact us at TC Young Solicitors, 7 West George Street, Glasgow, G2 1BA or email mail@tcyoung.co.uk

Privacy Policy

This privacy policy sets out how TC Young Solicitors (“us” / “we”) use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website. You can be assured that it will only be used in accordance with this privacy policy.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Our privacy policy explains:

• What information we collect, and why we collect it
• How we use that information
• How we protect that information

We may collect the following information:

• Name
• Contact information including email address and phone number
• Demographic information such as postcode

What we do with this information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• We may use the information to improve our services
• We may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.

Further details regarding the data we collect from you is contained in our Fair Processing Notice which we will provide to you at the outset of collecting your data.

Security

We are committed to ensuring that your information is secure. For this purpose, we will not hold your personal data for any longer than is necessary. Further, we have taken reasonable steps to protect your information against unauthorised access and against unlawful processing, accidental loss, damage and destruction.

Subject Access Request

You are entitled to view data of yours that we hold.  In the event that you submit a Subject Access Request, we will provide you with a copy of the data you have requested, where possible, within one month of receipt of your request.  We reserve the right to charge a processing fee in respect of any request that is manifestly unfounded or excessive.

Further information regarding your rights is contained in our Fair Processing Notice.

If you have any queries in relation to our privacy policy please contact us at mail@tcyoung.co.uk.